Airbnb plans to bake in AI features for search, discovery and support
Airbnb CEO Brian Chesky said the company wants to increase its use of large language models for customer discovery, support and engineering.
Airbnb says a third of its customer support is now handled by AI in the U.S. and Canada
Airbnb has shifted a third of its North American customer service to its AI agent, CEO Brian Chesky said.
Fintech lending giant Figure confirms data breach
The company said hackers downloaded “a limited number of files” after breaking into an employee’s account. The hacking group ShinyHunters took responsibility for the breach.
4chan’s creator says ‘Epstein had nothing to do’ with creating infamous far-right board /pol/
The close timing of Jeffrey Epstein coming into contact with 4chan founder Chris ‘moot’ Poole and the launch of the “politically incorrect” message board /pol/ that became a breeding ground for QAnon and the white supremacist alt-right movement was coincidental, says Poole. In a statement given to The Verge, Pool writes, “The decision to add […]
Why top talent is walking away from OpenAI and xAI
AI companies have been hemorrhaging talent the past few weeks. Half of xAI’s founding team has left the company — some on their own, others through “restructuring” — while OpenAI is facing its own shakeups, from the disbanding of its mission alignment team to the firing of a policy exec who opposed its “adult mode” feature. Watch as TechCrunch’s Equity podcast hosts Kirsten Korosec, Anthony […]
Sex toys maker Tenga says hacker stole customer information
The Japanese sex toy maker said a hacker broke into an employee’s inbox and stole customer names, email addresses, and correspondence, including order details and customer service inquiries.
The see-through Beats Studio Buds Plus are more than 40 percent off for Presidents Day
If you like how well AirPods work with iPhones but want something more colorful and flexible, the Beats Studio Buds Plus are a nice middle ground. They’re platform-agnostic and are on sale for $99.95 ($70 off) at Amazon, Best Buy, Target, and Walmart for Presidents Day. The deal includes the eye-catching translucent option and is […]
Steam beta lets users add their PC specs to reviews
User reviews on Steam may get more informative after a Steam Client Beta update released on Thursday, which adds an option for users to attach their hardware specs to game reviews. Steam users have always been able to share their specs in the text of their reviews, but the option to automatically include that data […]
The SEC closed its investigation into Fisker
The financial regulator revealed in a response to a TechCrunch records request that the probe was closed in September 2025.