Meta’s AI agent for WhatsApp Business is now available globally
WhatsApp will charge businesses for using its AI agent based on token usage
whatsapp business
After Italy, WhatsApp excludes Brazil from rival chatbot ban
WhatsApp is allowing AI providers to continue offering their chatbots to users in Brazil, days after the country’s competition agency ordered the company to suspend its new policy that bars third-party, general-purpose chatbots from the app.
Brazil orders Meta to suspend policy banning third-party AI chatbots from WhatsApp
Brazil’s competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an investigation against the company to determine if the policy is anti-competitive.
WhatsApp’s biggest market is becoming its toughest test
Meta has three months to comply with Indian government directions that could affect how WhatsApp operates in the country.
WhatssApp changes its terms to bar general purpose chatbots from its platform
WhatsApp is banning general purpose chatbots from using its Business API
WhatsApp will curb the number of messages people and businesses can send without a response
WhatsApp is testing a way to limit number of messages someone can sending in a month without getting a response to limit spam
Meta adds business voice calling to WhatsApp, explores AI-powered product recommendations
WhatsApp announced it’s introducing the ability for large businesses to reach customers through voice calls, which will allow the app to explore the use of AI-powered voice agents.