Airbnb says a third of its customer support is now handled by AI in the U.S. and Canada
Airbnb has shifted a third of its North American customer service to its AI agent, CEO Brian Chesky said.
Commerce
India partners with Alibaba.com for export push despite past China tech bans
India turns to Alibaba.com’s B2B network of 50 million buyers in 200 countries to help businesses scale global exports.
Automattic planned to target 10 competitors with royalty fees, WP Engine claims in new filing
WP Engine claims Automattic was going to target more hosting companies with royalty fees.
Former Tesla product manager wants to make luxury goods impossible to fake, starting with a chip
The fake goods crisis cuts two ways. Luxury brands lose more than $30 billion a year to counterfeits, while buyers in the booming $210 billion second-hand market have no reliable way to verify that what they’re purchasing is genuine. Veritas wants to solve both problems with a solution that combines custom hardware and software. The […]
Uber to buy delivery arm of Turkey’s Getir
The deal will see Uber paying $335 million at the outset to purchase Getir’s food delivery business. Uber will also pay $100 million for a 15% stake in Getir’s grocery, retail and water delivery business.
Why Tether’s CEO is everywhere right now
For years, Tether’s CEO avoided the United States, watching from offshore as regulators circled and prosecutors investigated. Those days are over.
India offers zero taxes through 2047 to lure global AI workloads
New Delhi’s latest move comes as Amazon, Google, and Microsoft expand data center investments in India.
Allbirds is closing its last brick-and-mortar store in San Francisco
Once symbolic of a mid-2010s San Francisco tech bro, Allbirds is cutting costs to “support the long-term health of the business.”