Omilia raises $67M to scale its customer support platform
The Series B is the company’s second fundraise since it last raised capital in 2020. In that time, it has increased its ARR by 10x to $60 million.
customer support
Smallest.ai raises $13M to build ultra-fast voice AI that sounds genuinely human
The startup is building voice models designed to make AI phone calls pass the Turing test.
Airbnb gets into hotels, expands AI for host onboarding and customer support
Airbnb will soon let you book luggage storage and car rental services on its app
Decagon completes first tender offer at $4.5B valuation
The AI-powered customer support startup is the latest example of a fast-growing, young company that’s providing employee liquidity.
A married founder duo’s company, 14.ai, is replacing customer support teams at startups
14.ai also launched a consumer brand to understand how much AI can handle customer support tasks.