Airbnb gets into hotels, expands AI for host onboarding and customer support
Airbnb will soon let you book luggage storage and car rental services on its app
customer support
Decagon completes first tender offer at $4.5B valuation
The AI-powered customer support startup is the latest example of a fast-growing, young company that’s providing employee liquidity.
A married founder duo’s company, 14.ai, is replacing customer support teams at startups
14.ai also launched a consumer brand to understand how much AI can handle customer support tasks.